A discussion around leading your firm through different types of crisis including a world crisis in the COVID pandemic and a local one in the Flint Water Crisis. The presentation will touch on the different communication strategies that must be deployed inside the business with your employees in comparison to any public messaging. It will also describe some of the lessons learned with regard to the litigation that came about from the Flint Water Crisis and how our company does things differently now compared to before. Any crisis impacts the leaders on a personal level also and we will discuss tactics that can help manage the stress that results.
Event Timeslots (1)
Issues & Trends Track: 11:30 am - 12:30 pm
Leanne H. Panduren, P.E., F.NSPE